New rules have come into force in the UK to make shopping fairer and help businesses grow. These are the result of the Digital Markets, Competition and Consumers Act 2024, with the Competition and Markets Authority now having stronger powers to protect people when businesses behave badly. Let’s look at this in more detail.
What the Competition and Markets Authority can do now
Before, the CMA often had to go to court to show that a company had broken consumer law; now, the CMA can decide whether the law has been broken and act faster. It can order a business to return money to customers, stop harmful behaviour, and fine companies that break the rules
What the CMA will focus on
The Competition and Markets Authority has said it will target the worst practices first, including pushy sales, hidden charges, fake reviews, and unfair contract terms. The aim is to protect shoppers and make markets trustworthy so that people feel they can buy new products and services safely.
Helping good businesses
The CMA also wants to help businesses follow the rules, providing guidance so that firms know what to do. This supports honest companies and will help see that no one gets an unfair advantage. Using a London Law Firm, such as https://www.forsters.co.uk/, can ensure you have both clear rules and better protection for your firm.
These new powers mean action can be taken faster against bad practice, more help is available for businesses, and more protection is available for shoppers. This should increase trust and help the economy grow.
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